System requirements for services on the UKCloud platform
This article outlines various system requirements for UKCloud services.
To get the best interaction with the UKCloud platform, it's important to use a browser that's compatible with all aspects of the services with which you interact.
UKCloud for VMware
You must enable Flash in your browser to access the vCloud Director Legacy UI (Web Console).
The Microsoft Edge browser does not support plugins, so functions such as console redirection and OVF upload using the Legacy UI do not work with Edge. To perform these functions, you must use a different browser.
vCloud Director 9.7
vCloud Director 9.7 is compatible with the current and last major browser revisions. Version 9.7 of vCloud Director was tested by VMware and supports:
Google Chrome 72.0.3626.109
Mozilla Firefox 60.5.1ESR
Microsoft Edge 42.17134.1.0
Microsoft Internet Explorer 11.590.171340
vCloud Director 9.1
vCloud Director 9.1 is compatible with many current and last major browser revisions. Version 9.1 of vCloud Director was tested by VMware and supports:
Google Chrome 64
Mozilla Firefox 58
Microsoft Edge 41
Microsoft Internet Explorer 11
Although Internet Explorer is supported by vCloud Director 9.1, if you've applied any security or group policy restrictions, you may encounter problems.
UKCloud for OpenStack
UKCloud for OpenStack is powered by OpenStack and uses the Horizon project to provide its dashboard capabilities. Horizon is built around modern HTML5 standards and requires no auxiliary plugins to operate. Therefore, it is compatible with all latest browser versions.
UKCloud for Microsoft Azure
Interaction with UKCloud for Microsoft Azure is through the Azure Stack Hub portal. Microsoft recommends using the most up-to-date browser for your operating system.
Cloud GPU has the same browser requirements as UKCloud for VMware.
High Performance Compute
High Performance Compute has the same browser requirements as UKCloud for VMware.
Email and Collaboration as a Service
For the most up to date list of supported browsers for Email and Collaboration as a Service, refer to the Zimbra Collaboration Supported Systems document.
Firefox and Chrome on Windows, Mac, Linux
Internet Explorer on Windows
Safari on Mac and Windows
It is your responsibility to ensure that you are using supported versions of any software that you install in your environment on the UKCloud platform. If you encounter issues that relate to old and out-of-support versions of software, although we'll make our best efforts to assist, we cannot guarantee that we'll be able to resolve those issues. We reserve the right to request that any out-of-support software be updated before working on support tickets.