How to report licence usage for VMware Extended Support
The VMware Extended Support service provides ongoing Level 1 and Level 2 support for VMware estates where vSphere licences are operating on currently unsupported versions such as v5.5 and v6.0. This provides organisations with additional time to plan upgrades to supported levels of VMware or migrations onto new platforms or services, such as UKCloud's range of public and private clouds operating at OFFICIAL and above.
As VMware Extended Support is consumption-based, you must generate reports in the vCloud Usage Meter (Usage Meter) and send them to UKCloud each month to detail your usage of VMware products.
This article provides all the information you need to use the Usage Meter to generate usage reports for VMware Extended Support. For more information about the Usage Meter, see the VMware documentation here.
Before you can create usage reports, you must have:
Installed and configured the vCloud Usage Meter (see How to install the vCloud Usage Meter for VMware Extended Support)
Added your VMware products to the Usage Meter and completed the discovery of the environment (see How to add products to the vCloud Usage Meter for VMware Extended Support)
Creating a customer record
To create usage reports, you must have a customer record in the Usage Meter.
Log in to the Usage Meter web application.
In the top-right menu, select Customers, then click Add.
In the Add/Edit Customer dialog box, in the Name field, enter your customer name.
From the Country list, select United Kingdom.
In the Postal Code field, enter your postcode.
Creating licence reporting rules
After creating the customer record, you need to create a rule to map resources to your environment.
In the top-right menu of the Usage Meter web application, select Rules.
From the Customer list, select your customer name.
On the Create Rules tab, in the Rule Creator section, from the Object Type list, select your vCenter Server.
From the vCenter list, select the IP of your vCenter, then click Create.
Repeat the steps above for all the vCenters in the list.
You can see all the rules you create on the Rules List tab.
After a few minutes, you can check that the Usage Meter has assigned all the VMs to the customer record by clicking the Display Mapped Virtual Machines button. You should see a list of VMs.
Generating the licence usage report
Every month, you're required to send the following reports to firstname.lastname@example.org:
Customer Monthly Usage report
Monthly Usage report
If you've connected the Usage Meter to your SMTP sever, you can automatically email the reports each month. Otherwise, you can generate the reports manually and email them to UKCloud.
You must provide the usage reports to UKCloud within the first five working days of each month. Failure to do so is a breach of contract and costs will be estimated.
Enabling automatic reporting
If you've connected the Usage Meter to your SMTP server, you can automatically email the reports to UKCloud each month.
To enable automatic reporting:
In the top-right menu of the Usage Meter web application, select Automatic Reporting.
In the Submit reports to self section, complete the fields as follows:
Name: Enter the name for the reporting, for example,
UKCloud VES reports
Reporting Day: Select 1
Reports: Select the Customer Monthly Usage and Monthly Usage check boxes
From Email: Enter your sender email address, for example
To Email: Enter
The Last time report sent field shows the date when the usage reports were last sent, so that you can confirm that the reports are being sent correctly.
Generating usage reports manually
You can also manually generate and email the monthly usage reports.
In the top-right menu of the Usage Meter web application, select Reports.
From the Report field, select Customer Monthly Usage.
In the Month of field, select the current month and year.
Select the Zip check box, then click Export.
Repeat the steps above, this time selecting the Monthly Usage report.
When you have both reports, send them to email@example.com.
If you upgrade any of your VMware Extended Support licensed VMware products, you must request new licences before upgrading. For more information, see How to request a new VLS license.
If you find a problem with this article, click Improve this Doc to make the change yourself or raise an issue in GitHub. If you have an idea for how we could improve any of our services, send an email to firstname.lastname@example.org.