UKCloud for VMware Service Definition
What is UKCloud for VMware?
UKCloud for VMware is a trusted, connected and flexible VMware cloud, based on VMware SDDC technologies, providing a familiar interface and structure for customers having virtualised using VMware. The VMware portal and extensive API enables self-service provisioning of VDCs, VMs, storage and networking for your workloads. Additionally, UKCloud for VMware offers native backup and disaster recovery solutions, performant storage options and government network connectivity. It is billed hourly with no minimum contracts and supported free of charge.
The service enables you to either migrate existing workloads or create new workloads on our secure sovereign cloud platform quickly and easily, enjoying cloud economies of scale.
What the service can help you achieve
Transition traditional workloads without conversion into a secure public cloud, prolonging the life of existing applications, removing the tight coupling with existing ageing hardware
Add operational resilience to existing facilities or extend your on-premises data centre to manage growing workloads with hybrid cloud solutions
Deliver digital transition projects that require high levels of security and assurance
Leverage a platform that increases the scalability and resilience of your applications
Accelerate data centre migration – simple migration of vSphere and Hyper-V workloads
The service is designed to be flexible and enables you to mix and match from a range of pre-defined options for each virtual machine and change them when required.
Pricing and packaging
UKCloud for VMware VM pricing can be as low as 1p per hour. Full pricing with all options, including licensing and connectivity, is available in the UKCloud Pricing Guide.
Accreditation and information assurance
The security of our platform is our number one priority. We've always been committed to adhering to exacting standards, frameworks and best practice. Everything we do is subject to regular independent validation by government accreditors, sector auditors and management system assessors. Details are available on the UKCloud website.
UKCloud provides one of the best-connected cloud platforms for the UK Public Sector. We enable access to our secure platform by DDoS-protected internet, PSN, Janet, HSCN, RLI and your own leased lines via our HybridConnect or CrownConnect services. The full range of flexible connectivity options is detailed in the UKCloud Pricing Guide.
An SLA you can trust
We understand that enterprise workloads need a dependable service that underpins the reliability of the application to users and other systems, which is why we offer one of the best SLAs on G-Cloud. For full details on the service SLA, including measurements and service credits, see the SLA definition.
The small print
For full terms and conditions, including onboarding and responsibilities, refer to the Terms and conditions documents.
UKCloud is dedicated to the digital transformation of our nation's public services through our flexible, secure and cost-effective multi-cloud platform and the expertise of our people and partners. We believe that diversity of technology drives value and innovation and so we bring together different cloud technologies, with different deployment models spanning on-premises (private cloud), on-campus (Government's Crown Campus) and off-campus global public cloud services. This enables you to choose the right cloud for creating new workloads or migrating or replacing existing applications to the cloud with specialist SaaS solutions.
We recognise the importance of public services to UK citizens and businesses, which is why we include the highest level of support to all our customers at no extra cost. This includes dedicated 24/7 UK support, a Network Operations Centre (NOC), utilising protective and proactive monitoring tools, and access to UKCloud's experts. UKCloud can also provide outcome-based professional services or managed services to help you with digital transformation.
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